Annual Report
Surrey Place Centre provides specialized clinical services that are responsive to individual’s needs and promote health and well-being in the Toronto region. We help children and adults living with developmental disabilities, autism spectrum disorder and visual impairments reach their full potential.
Below is a look at our 2016-2017 Annual Report
Message from our CEO and Board President
At Surrey Place Centre we help people of all ages with developmental disabilities and autism spectrum disorder to lead healthy and socially inclusive lives using our exemplary skills in interdisciplinary clinical services, education and research.
To succeed we are guided by our strategic plan and work in partnership with our clients and their families, our staff, volunteers, our funders and many partner organizations across Toronto and the province.
The theme of this year’s annual report, “Our Clients, Our Staff, Our Performance” is a look back at the accomplishments of 2016-2017, which affirms our progress through continuous growth, as well as a commitment to implementing new initiatives.
Our clients – we are dedicated to providing our clients with timely and effective services, so they may live their lives to their full potential.
Our staff – our employees are our greatest strength and we are focused on providing a great workplace where staff are supported and provided an environment where they can excel.
Our performance – we are committed to measuring our performance in order to ensure effective client services and to be accountable to our funders.
These are exciting times and we are committed to ensuring Surrey Place Centre can provide the very best programs and services to our clients.
As we look ahead some of our key projects include:
- Lead agency for Community Networks of Specialized Care, Toronto Region, where our focus will be to improve supports and services for adults living with developmental disabilities, who also have complex and multiple needs.
- Continue to be a supportive and collaborative partner with the Ministry of Children and Youth Services, in order to ensure the new Ontario Autism Program and our partnership in the Toronto Autism Services meets the changing needs of all our families.
- As a lead agency designate, we will rely on our leadership capabilities and positive working relationships with our partners, to ensure all children and youth receive timely and effective services they need at home, at school and in the community; as they transition into adulthood, as part of the Ministry of Children and Youth Special Needs Strategy.
We will continue to put our clients and families first; as we work towards implementing our strategic plan and helping people of all ages with developmental disabilities and autism spectrum disorder to lead healthy and socially inclusive lives.
Sincerely,
Steven Finlay, MSW, RSW
Chief Executive Officer
Andre Greenwood
Board President
Our Board of Directors and Executive Team
At Surrey Place Centre our Board of Directors and our Executive Team are responsible for the overall integrity of the organization, the quality of our programs and services, compliance with all statutory requirements and responsive to the needs of the community.
Meet Our Board of Directors
Andre Greenwood
President
Helen Wojcinski
Vice President
Colin Chambers
Treasurer
Amanda Kennedy
Director
Terrence Ramlal
Director
Michael D. Richardson
Director
Michael Waby
Director
Peter Wright
Director
Sanober Diaz
Director
Andrea Englert-Rygus
Director
Lew Golding
Director
Fern Goncalves
Director
Meet Our Executive Team
Steven Finlay
Chief Executive Officer
Alain Mootoo
VP Finance & Administration
Bruce Wilson
VP, HR & Communications
Margaret Howard
Acting VP, Autism Services
Dr. Terri Hewitt
VP, Developmental Services
About Us
We empower infants, children, youth and adults living with developmental disabilities, autism spectrum disorders and visual impairments to reach their full potential. We offer a variety of groups and workshops for clients, families and caregivers as well as extensive education and consultation services to community agencies. Learn more about Surrey Place Centre by visiting the ‘About Us’ section of our website.
About Our Programs & Services
Our comprehensive programs and services range from assessment, diagnosis, and one-on-one treatment, to family counselling and group support and are provided by a broad network of clinicians who work together in inter-professional teams to provide optimal service. Click on the links below to learn more about our programs or services. Learn more about Surrey Place Centre’s programs and services by visiting the ‘Programs and Services’ section of our website.
Our Clients – Our Staff
At Surrey Place Centre we are dedicated to providing our clients with timely and effective services, so they may live their lives to their fullest potential. Our distinctive approach, dedicated employees and reputation make us a leader in our sector. Click on the videos below to meet our clients and our staff as they share their stories.
Meet Danielle – Senior Behaviour Therapist Providing Services In The Adult Program
Watch our video to learn more about Danielle and the rewards of a career at Surrey Place Centre.
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Check Out Our New Clinical Services At Our North Office
Watch our video to learn more about our clinical services at our North Office and how this new state of the art facility is supporting our clients and caregivers.
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Meet Our Clients And Our Staff From Our TREADD Program
Watch our video to learn how the TRE ADD Program has changed the lives of children and youth.
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Meet Our Staff Who Provide Specialized Clinical Services As Part Of The MMW Videoconferencing Program
Watch our video to learn how the MMW Program has changed the lives of adult clients living with developmental disabilities.
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Meet Our Clients Sandra and Harrison Receiving Specialized Services From The BMACKE Clinic
Watch our video to learn how the BMACKE Clinic has changed the lives of clients and their families.
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Our Performance
We are committed to measuring our performance, in order to ensure effective client services and to be accountable to our funders. Below is a list of some of our significant events and accomplishments from 2016-17.
Adult Program
- FASD Adult Diagnostic team presented 6 educational workshops for local community partners this year. Members of our team were also involved in advocacy at the municipal, provincial, and federal level with involvement on the Toronto FASD Network, FASD- Ontario Network of Expertise, and CanFASD; the national research and advocacy network.
- The Mobile Adult Psychiatric Team was launched; the aim of the team was to go into the community and assess and support individuals with intellectual disabilities who are aging and having mental health issues. The team is available one day a month and since January 2017 has assessed 23 individuals.
Blind – Low Vision Early Intervention Program
- Provided early childhood vision consultation service to 228 children from 0-5 years of age in Toronto, Peel, Halton, Durham and York Region.
Children & Youth Program
- Provided specialized clinical services to 685 children, youths and their families and/or care providers. Additionally, 52 children were supported via our Augmentative Communications and Writing Aides Program.
- Established a formal partnership with Sick Kids Hospital, the Griffin Centre, and East Metro Youth Services for behavioral services. This partnership enhances the services they provide to individuals with developmental disabilities and/or autism spectrum disorder.
Developmental Services Ontario – Toronto Region (DSO TR)
- Worked in partnership with the City of Toronto, Inner City Family Health Centre and Community Living Toronto to support and find permanent housing as part of the Bridges to Housing program and Adult Protective Service Workers for 25 homeless men living at Seaton House with developmental disabilities.
- As a result of the work with Bridges to Housing, we were able to recognize and identify an additional 155 individuals who did not meet the Bridges to Housing criteria however, did in fact qualify for DSO TR services. Supported these homeless individuals with a diagnosis of developmental disability in registering for DSO TR, so they would be able to access supports and funding. The DSO TR and Adult Program have expanded their involvement with the community teams to connect with other shelters to identify these vulnerable individuals.
Infancy & Early Childhood Program
- Provided specialized clinical services to 969 infants, children and their families and/or care providers.
- Established a Behavioral Consultation Clinic that provides quick access to behavioural advice and recommendations regarding issues that could be dealt with in a clinic setting.
- Implemented a Family Counseling Clinic that provides families with supportive goal based and solution-focused strategies, in order to help the family deal with the challenges associated with having a family member or child with a developmental disability.
Medical Services
- Launched the Developmental Disabilities Primary Care Program at Surrey Place Centre with dedicated annualized funding to update practice guidelines and tools, and to build capacity to care for people with intellectual and developmental disabilities.
School Support Program
- Clients served in Connections for Students: 373 children transitioning to full time school.
- Updated the Community Resource Directories for Children and Adults with ASD, distributed several thousand copies to school boards, physicians, other agencies to be shared with parents (as available on the SPC website as download and as a searchable app).
- In partnership with City of Toronto Parks and Rec Department, provided multiple training sessions to summer camp counselors supporting children with special needs.
Toronto Autism ABA Services
- We underwent a significant expansion, creating over 350 new treatment spots for children and youth diagnosed with an autism spectrum disorder in the city of Toronto.
- 2,078 children and youth built critical communication, social and life skills while participating in 40,953 hours of group and individual treatment as part of Toronto Autism ABA Services.
TRE-ADD Program
- 106 children served through Intake and Community Supports, School Based Treatment and Respite.
- Further implementation of TRE-ADD program transformation to streamline clinical services and increase interdisciplinary assessments and treatments for clients, families and staff.
- Ongoing videoconference collaboration with staff from Kennedy Krieger Institute, Baltimore, Maryland, to provide expert level consultation to our senior Clinical staff.
Toronto Partnership for Autism Services (TPAS)
- 494 children received Intensive Behavioural Intervention (IBI), focused on key learning in the areas of cognitive development, language skills, and adaptive functioning.
- 508 families participated in our TPAS Parent Education and Support Services workshop series, receiving 3,700 hours of parent education.
Financials
These summary financial statements were prepared from the audited financial statements for the year ended March 31, 2017 that are available at www.surreyplace.on.ca/accountability
Three Year Annual Expenditure Trend ($'000)
Revenues at a Glance
Summarized Statement of Financial Position
As at March 31, 2017, with comparative figures for 2016
| Assets | 2017 | 2016 |
| Cash and cash equivalents | 5,982,629 | 3,599,549 |
| Receivables and prepaids | 1,180,112 | 1,373,648 |
| 7,162,741 | 4,973,197 | |
| Property and equipment | 4,080,648 | 3,490,385 |
| 11,243,389 | 8,463,582 | |
| Liabilities | ||
| Accounts payable and accrued liabilities | 5,303,791 | 3,232,760 |
| Deferred revenue | 1,331,188 | 1,231,826 |
| 6,634,979 | 4,464,586 | |
| Deferred contributions for property and equipment | 3,714,844 | 3,125,256 |
| 10,349,823 | 7,589,842 | |
| Net Assets | ||
| Invested in property and equipment | 365,129 | 365,129 |
| Internally restricted reserve fund | 157,284 | 157,284 |
| Unrestricted operating | 371,153 | 351,327 |
| 893,566 | 873,740 | |
| 11,243,389 | 8,463,582 | |
Summarized Statement of Operations
Year ended March 31, 2017, with comparative figures for 2016
| Revenue | 2017 | 2016 |
| Provincial government | 50,434,966 | 43,715,833 |
| Municipal Government | 840,668 | 844,000 |
| Grants | 355,890 | 739,752 |
| Other revenue | 1,755,059 | 1,417,483 |
| 53,386,583 | 46,717,068 | |
| Expenses | ||
| Salaries and benefits | 35,434,934 | 33,802,125 |
| Funding for autism and clinical programs | 11,358,921 | 7,459,463 |
| Building occupancy | 2,545,887 | 2,322,349 |
| Supplies, equipment and communications | 1,978,321 | 1,546,460 |
| Amortization of property and equipment | 752,711 | 634,994 |
| Travel, education and printing | 726,670 | 501,043 |
| Professional and consulting fees | 569,313 | 449,056 |
| 53,366,757 | 46,715,490 | |
| Surplus of Revenue Over Expenses | 19,826 | 1,578 |
Our Services
Have Reached
Infants, children, youth and
adults served in 2016-17
1 Total unique individuals served during the period
April 1, 2016 to March 31, 2017 – Reviewed and approved
by Director, Quality and Decision Support
Parents of children and youth with autism reported that Applied Behaviour Analysis (ABA) programs led by SPC across the Toronto partnership are respectful, well-coordinated and family-centered (sample size of 1,459)
Service Model Study 2016-17, Surrey Place Centre Research, Education and Evaluation Department (July 2017)
of the cases clinicians rated all goals as achieved for services provided to adults and children with DD (sample size of 832).
Service Model Study 2016-17, Surrey Place Centre Research, Education and Evaluation Department (July 2017)
From a sample of 106 adults with a developmental disability, the adults and parents who agreed or strongly agreed with the following statements included:
Satisfaction with New Service Model Study 2016-17, Surrey Place Centre Research, Education and Evaluation Department (July 2017)
Clients reside in
EAST
Toronto
Clients reside in
SOUTH
Toronto
Clients reside in
NORTH
Toronto
Clients reside in
WEST
Toronto
Clients reside in in North Ontario and other communities
of individuals are infants
0 to 6 years old 5
of individuals are children and
youth 6 to 18 years old 5
individuals are adults
over 18 years old 5
5 Characteristics of individuals served during the period April 1, 2016 to March 31, 2017 – Reviewed and approved by Director, Quality and Decision Support
of individuals
identify as Male 5
of individuals
identify as Female 5
individuals speak English as their first language 5
individuals speak English as their second language 5
5 Characteristics of individuals served during the period April 1, 2016 to March 31, 2017 – Reviewed and approved by Director, Quality and Decision Support
Thank You
Surrey Place Centre and our Charitable Foundation are grateful for the continued loyalty and compassion of so many of our donors. The commitment and financial contributions ensure we can continue to help children and adults with developmental disabilities, autism and visual impairments, as well as offer support to their families. Thank you to the following individuals and groups for so generously supporting Surrey Place Centre in the past year.
Alain Mootoo
Abner Anlacan
Albrecht Hein
Andrea Paszti
April Cornell
Aurora Bundalian
Barry Isaacs
Beth Pelton
Bonny Peters
Bruce Edwards
Bruce Wilson
Cadillac Fairview
Caroline Co-operative Homes Inc
Corey Giovanella
Dennis T. Hui
Diana Petramala
Elisabeth Peereboom
Elizabeth Scott
Frank Turner
Garth Lewis
Guy Beaudin
Heather Brown
Heidi Levine
Heidi Mitchell
Hilary Windover
Isaac Raymond
Janet Vogt
Jeanny Scantlebury
Jeff Prentice
Jennifer Howey
Jessica Connolly
John Percy
Julie Capitelli
Karen Cohl
Karen White
Karin Steiner
Linette Partridge
Lorraine Greaves
Louis Flores
Margaret Howard
Mary Ann Nagel
Mary Lau
Melissa Lavallee
Muriel Flynn
Nancy Freeman
Nancy Oomen
Patricia Tomlinson
Paul Harbridge
Paul Szikszai
Pearl Jones
Peter Gilgan Foundation
Peter Wright
Poul & Susan Hausen Family Foundation
Robert Perkins
Shirley Jansen
St George’s on-the-Hill
Suzanne Meagher
Terri Hewitt
Teuta Lluka
The White Shrine Of Jerusalem Toronto Shrine No. 4
